![]() ![]() If CCleaner was at fault, it's more likely than not he didn't verify what CCleaner was deleting, and more likely than not it was registry files. fix is to turn on Narrator and tab over until the proper boxes are found, logging in, uninstalling the driver completely, and rebooting (not before setting legacy boot to on to enable F8 safe mode menu). His issue is reminiscent of driver issues with certain drivers in Windows 8/8.1 that caused black login screens with just a cursor icon. I am curious to know how CCleaner managed to break your OS though! First thing is to set up backups and third party restore software. If you have (and to no avail) you'll probably have to re-image the machine. Did you try repairing or entering through safe mode? if an external keyboard is able to be recognized, pressing the combo WinkKey + U , then the down arrow (1x), and finally enter (1x) should start Narrator I think the space bar tabs between boxes I've never used a Surface, so this may or may not work. Above all else, you should never allow a cleaner program to "clean" the registry unless you know exactly what every registry key marked for deletion is for and what it's purpose is. ![]() ![]() Similar issue with the Settings/Immersive Panel lnk, which if removed would rename all "Settings" UI links to "Immersive Panel".(Similar issues arise when you delete the special links in the start menu folder on Win 10) For example, in Windows 8/8.1 if you allowed a cleaner program to delete the desktop file from the start menu folder, you'd lose the desktop shortcut on the Tablet style start menu, which could only be restored by sfc. ![]() You may or may not know this, but it's extremely important to manually go through each and every file listing Ccleaner is going to remove, as removing the wrong file(s), will result in issues. black screen with just a cursor)? This was a common issue in Windows 8/8.1 and is an easy fix if it's the same issue ![]()
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